SPRING CONVENTION EXCLUSIVE EVENT 2021
4 MARCH 2021 (THURSDAY), 10PM
ONLINE ORDERS ONLY: WWW.SIMPLYFUNKO.COM & WWW.SIMPLYTOYS.SG
ETA Q2 2021
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Pre-order via our websites only, strictly NO walk-in pre-order from the stores.
To collect pre-order items from ST @ Plaza Singapura: www.simplyfunko.com
To collect pre-order items from ST @ VivoCity: www.simplytoys.sg

We expect high network traffic, hence we seek your patience and kind understanding while purchasing the exclusive items.

Stay tuned @Funkosg Facebook Page for more updates.
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Here are things you need to know for our online pre-orders of Spring Convention Exclusive Event 2021:

[Product Availability]

  • All Funko Convention exclusive items are subject to per-order limits unless indicated otherwise.
  • Purchase limit of 1 piece per design per order. In the event customer adds more than 1 piece per design per order, the additional items will be cancelled and a 10% admin fee will be imposed (based on the amount refunded due to cancellation).
  • The stock of Funko Convention exclusive products is highly limited so to best ensure you don’t miss out we recommend that you pick the products you would most like to add to your collection and checkout with them immediately.
  • Please be aware that ADDING AN ITEM TO YOUR CART DOES NOT RESERVE THIS ITEM and as such your order is NOT GUARANTEED until you have completed the checkout process. If someone manages to check-out before you, you may miss out on your desired item(s).
  • The demand for these Funko Convention exclusive products is much higher than the quantity that is made available for sale. As such, we are unable to assist you if something sells from your cart before you are able to check out, and will not be held responsible in the event this takes place.
  • Please note that the time chosen to start the event (i.e. 4 March 2021, 10PM) is not to benefit any customer(s) or customers’ location(s). The release time is given to us by our suppliers and we cannot release the Funko Convention exclusive products prior to the advertised time.

[Queue]

  • Due to the significant increase in website traffic during these events, Simply Toys cannot guarantee website stability issues will not arise.
  • In the event that there are website issues, we want to ensure you that we will be working as hard and fast as possible to return the site to full working capacity.

[Damages]

  • All Funko Convention exclusive items will be sent out the way that we have received these items from Funko. We will not be held liable, nor is there any recourse if the item you receive has a different sticker than that pictured or with no sticker. All Funko Convention exclusive items regardless of whether it has a sticker(s) will be treated as an exclusive item.
  • If your item arrives with damaged packaging due to postal services, we cannot guarantee that we will have a replacement box. It is at our discretion on how to proceed with any exchanges, returns, or refunds.

[International Orders]

  • International shipping – Due to the current Covid-19 situation, we are using FedEx for certain international locations. We will contact you if there are additional shipping costs (due to oversized items or if we have to use a more expensive courier service). If buyer(s) cancel their order(s) due to unwillingness to pay for the additional shipping, they will be given a refund of their order(s) less a 10% administration fee.